Terms of Service

The terms and conditions governing your use of DocSigner

Last updated: 28 July 2025

Agreement to Terms

By accessing and using DocSigner ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

DocSigner is a digital document signing platform that allows users to upload, share, and sign documents electronically. Our service includes document storage, signature collection, and audit trail maintenance.

User Accounts

Account Creation

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • You must be at least 18 years old to use the service
  • One account per person is allowed

Account Responsibilities

  • Keep your password secure and confidential
  • Notify us immediately of any unauthorised access
  • You are responsible for all activities under your account

Acceptable Use

Permitted Uses

  • Signing legitimate business and personal documents
  • Sharing documents with authorised signers
  • Maintaining proper audit trails

Prohibited Uses

  • Uploading illegal or fraudulent documents
  • Attempting to forge signatures or identities
  • Using the service for spam or harassment
  • Attempting to reverse engineer the platform
  • Violating any applicable laws or regulations

Legal Compliance

Electronic Signature Legality

DocSigner provides legally compliant electronic signature capabilities in the United Kingdom. For detailed information about legal framework, document types, and compliance requirements, please review our Compliance & Legal page.

Intellectual Property

Your Content

You retain ownership of documents you upload. By using our service, you grant us a limited licence to:

  • Store and process your documents
  • Generate audit trails and compliance records
  • Provide technical support and maintenance

Our Platform

DocSigner and its original content, features, and functionality are owned by us and are protected by international copyright, trade mark, and other intellectual property laws.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service and explains how we collect, use, and protect your information.

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may:

  • Perform scheduled maintenance with advance notice
  • Experience unexpected outages
  • Update or modify the service

Limitation of Liability

Important Disclaimer

DocSigner is provided "as is" without warranties. We are not liable for any damages arising from your use of the service, including but not limited to data loss, business interruption, or legal consequences of document signing.

Termination

By You

You may terminate your account at any time by contacting us. Upon termination:

  • Your account will be deactivated
  • Documents may be retained for legal compliance
  • Audit trails will be preserved

By Us

We may terminate or suspend your account if you:

  • Violate these terms
  • Engage in fraudulent activity
  • Fail to pay applicable fees

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the platform. Continued use of the service after changes constitutes acceptance of the new terms.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales, subject to the exclusive jurisdiction of the English courts.

Contact Information

Email: legal@docsigner.com

Address: [Your Company Address, United Kingdom]

Response Time: We aim to respond within 5 business days