Privacy Policy
How we collect, use, and protect your personal information
Last updated: 28 July 2025
Introduction
DocSigner ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document signing platform.
Information We Collect
Personal Information
- Email address for account creation and communication
- Password (encrypted and securely stored)
- Document content and metadata
- Signature data and timestamps
Technical Information
- IP address for security and audit purposes
- Browser and device information
- Usage analytics and performance data
How We Use Your Information
- Provide and maintain our document signing services
- Process document uploads and signature requests
- Send notifications about document status
- Maintain audit trails for legal compliance
- Improve our services and user experience
- Ensure platform security and prevent fraud
Data Protection and UK Compliance
UK Data Protection Compliance
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your personal data is processed in accordance with these UK data protection laws, ensuring your rights are protected and your data is handled securely.
Data Security
We implement industry-standard security measures to protect your data:
- Encryption: All data is encrypted in transit and at rest
- Access Control: Strict access controls and authentication
- Audit Logging: Comprehensive audit trails for all actions
- Regular Security Updates: Continuous security monitoring and updates
Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations:
- Account data: Retained while your account is active
- Documents: Retained for 7 years for legal compliance
- Audit logs: Retained for 10 years for compliance
Your Rights Under UK GDPR
You have the following rights regarding your personal data under UK data protection law:
Access
Request a copy of your personal data
Correction
Request correction of inaccurate data
Erasure
Request deletion of your personal data
Portability
Request data in a portable format
Restriction
Request restriction of processing
Objection
Object to processing of your data
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@docsigner.com
Address: [Your Company Address, United Kingdom]
Response Time: We aim to respond within 30 days